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The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. |
Legislative requirements may relate to: | apprehension and powers of arrest Australian standards and quality assurance requirements counter-terrorism crowd control and control of persons under the influence of intoxicating substances force continuum, use of force guidelines general 'duty of care' responsibilities inspection of people and property, and search and seizure of goods licensing or certification requirements privacy and confidentiality relevant commonwealth, state and territory legislation, codes and national standards for: anti-discrimination cultural and ethnic diversity environmental issues equal employment opportunity industrial relations OHS relevant industry codes of practice trespass and the removal of persons use of restraints and weapons: batons firearms handcuffs spray. |
Relevant legislation may include: | Crimes Act 1900 Firearms Act 1996 and Firearms (General) Regulations 1997 general principles of Common Law Inclosed Lands Protection Act 1901 Law Enforcement (Powers and Responsibilities) Act 2002 Liquor Act 1982 Listening Devices Act 1984 Registered Clubs Act 1976 Security Industry Act 1997 and Regulations 1998 Telecommunications Act Trade Practices Act Workplace Surveillance Act 2005. |
Organisational requirements may relate to: | access and equity policies, principles and practices business and performance plans client service standards code of conduct, code of ethics communication and reporting procedures complaint and dispute resolution procedures emergency and evacuation procedures employer and employee rights and responsibilities OHS policies, procedures and programs own role, responsibility and authority personal and professional development privacy and confidentiality of information quality assurance and continuous improvement processes and standards resource parameters and procedures roles, functions and responsibilities of security personnel storage and disposal of information. |
Relevant standards: | must include AS/NZS 4360: 2004 Risk management may relate to: AS2630-1983 Guide to the selection and application of intruder alarm systems for domestic and business premises HB 167:2006 Security Risk Management HB 436 Risk Management Guidelines - Companion to AS/NZS 4360 HB 231:2000 Information security risk management guidelines. |
Assignment instructions may include: | assignment purpose and objective assignment tasks and procedures assignment timeframe client information incident and security risk response procedures personal presentation reporting and documentation requirements resource and equipment requirements. |
Relevant informationmay include: | client competition core business functions key stakeholders nature of client business and type of industry scale of operations size of company and number of employees. |
Security systems may include: | access control systems acoustic sensors automatic entrance and exit devices biometric devices electronic field detection systems infra-red sensors intelligent building systems intruder alarm systems motion sensors movement detectors. |
Equipment and resources may include: | communication equipment: pager portable and mounted two-way radio telephone and mobile phone defensive equipment: batons, firearm, and the relevant licenses and permits maps pen and security notebook personal protection equipment security equipment: alarms and signals electronic screening equipment motion sensors personal duress alarms static alarms video cameras and monitors security personnel and specialist services transport. |
Communication channels and processesmay include: | direct line supervision paths established communication protocols formal communication pathways lateral supervision paths organisational communication networks verbal and non-verbal communication procedures eg pro-words, phonetic alphabet, call signs, coded messages, use of abbreviations, hand signals. |
Relevant personsmay include: | clients colleagues emergency services personnel and agencies human resource personnel management legal representatives. |
Riskrelates to: | the chance of something happening that will have an impact on objectives. |
Security risks may relate to: | biological hazards chemical spills client contact electrical faults explosives financial viability injury to personnel noise, light, heat, smoke persons carrying weapons persons causing a public nuisance persons demonstrating suspicious behaviour persons suffering from emotional or physical distress persons under the influence of intoxicating substances persons with criminal intent persons, vehicles and equipment in unsuitable locations property or people security systems suspicious packages or substances systems or process failures terrorism violence or physical threats. |
Monitoringmay be conducted: | using an audio recording device by camera (eg optical recording device) electronically and digitally visually (eg observation). |
Factorsmay include: | access to resources and materials budget constraints competing work demands environmental factors (eg time, weather) technology or equipment breakdowns unforeseen incidents workplace environment hazards and risks. |
Assistancemay include: | back-up support explaining and clarifying problem-solving providing encouragement providing feedback undertaking extra tasks. |
Opportunities for improvementmay relate to: | gaps in operational coverage as determined in internal auditing or assessment processes on-the-job instruction operational effectiveness assessment organisational assessment and evaluations provision of learning opportunities relevant organisational changes such as need to alter policies or procedures structured feedback. |
Documentationmay include: | activity reports field notes incident reports radio and telephone communication records request for assistance forms security logs shift reference files vehicle and personnel movements. |